REFUND & RETURN POLICY

Last Updated: September 2026

Welcome to Streetstyles.store. We value our customers and strive to provide high-quality products and excellent service. Please read this Refund & Return Policy carefully before making a purchase. By placing an order with Streetstyles.store, you agree to the terms outlined below.

1. GENERAL RETURN POLICY

At Streetstyles.store, customer satisfaction is important to us. However, due to the nature of our products and business operations, all return and refund requests must comply with the conditions stated in this policy.

Returns may be accepted only under qualifying circumstances as described herein.

2. NO REFUNDS FOR CHANGE OF MIND

Streetstyles.store does not provide refunds, exchanges, or store credits for change-of-mind purchases.

This includes, but is not limited to:

• Deciding you no longer want the item
• Ordering by mistake
• Finding the item elsewhere
• Incorrect size selected by the customer
• Personal preference changes
• Delays caused by the customer providing incorrect information
• Failure to read product descriptions before purchase

Customers are encouraged to carefully review all product descriptions, sizing information, colors, measurements, and images before placing an order.

3. ELIGIBLE RETURNS

A return may be considered only if:

• The item arrived damaged during transit;
• The wrong item was received;
• The item contains a manufacturing defect; or
• The item is significantly different from what was ordered.

To qualify, customers must contact us within the timeframe outlined below and provide sufficient evidence.

4. RETURN REQUEST TIMEFRAME

Customers must notify us of any issue within 7 days of receiving their order.

Requests submitted after this period may not be eligible for return, replacement, exchange, or refund.

All requests should be submitted to:

Email: tonjaadkins@streetstyles.store

5. REQUIRED EVIDENCE

To process any claim, Streetstyles.store may require:

• Order number
• Customer name
• Clear photographs of the product
• Photos showing the issue or damage
• Photos of the product packaging
• Any additional information necessary to investigate the claim

Failure to provide requested documentation may result in denial of the claim.

6. RETURN CONDITION REQUIREMENTS

Approved returns must meet all of the following conditions:

• Item must be unused and unworn
• Item must be unwashed
• Original tags must remain attached
• Original packaging must be included when possible
• Item must be in the same condition as received

Streetstyles.store reserves the right to reject returns that do not meet these requirements.

7. CUSTOMER RESPONSIBILITY FOR RETURN SHIPPING

Customers are solely responsible for all return shipping costs.

Streetstyles.store does not provide prepaid return labels and does not reimburse shipping expenses associated with returning items.

We recommend using a trackable shipping service and purchasing shipping insurance when returning products. Streetstyles.store is not responsible for returns lost, delayed, damaged, or misdelivered during transit.

8. NON-RETURNABLE ITEMS

The following items are generally not eligible for return, exchange, or refund:

• Sale items
• Clearance items
• Promotional items
• Gift cards
• Customized products
• Personalized products
• Digital products
• Downloadable products
• Products marked "Final Sale"

These purchases are considered final unless required otherwise by applicable law.

9. DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, contact us within 7 days of delivery.

Please include:

• Order number
• Description of the issue
• Clear photographs showing the damage or defect

Upon review and approval, Streetstyles.store may choose, at its sole discretion, to:

• Replace the item;
• Exchange the item; or
• Issue a partial or full refund.

10. INCORRECT ITEMS RECEIVED

If you receive an item different from what you ordered, please notify us within 7 days of receiving the order.

After verification, we may provide an appropriate resolution, which may include replacement, exchange, or refund, at our discretion.

11. REFUND PROCESSING

If a refund is approved, refunds will be issued to the original payment method used during checkout.

Please note:

• Original shipping charges are non-refundable.
• Return shipping costs are non-refundable.
• Processing times may vary depending on your financial institution.

Streetstyles.store is not responsible for delays caused by banks, payment processors, or credit card providers.

12. ORDER CANCELLATIONS

Orders are processed quickly to ensure prompt fulfillment.

Once an order has been submitted, cancellation requests cannot be guaranteed.

If an order has already entered processing or shipping stages, the order may no longer be eligible for cancellation.

13. SHIPPING DELAYS

Streetstyles.store is not responsible for shipping delays caused by:

• Postal carriers
• Customs processing
• Weather conditions
• Natural disasters
• Labor disruptions
• Incorrect addresses provided by customers
• Other circumstances beyond our reasonable control

Shipping delays alone do not qualify for refunds.

14. REFUSED OR UNDELIVERABLE PACKAGES

If a package is refused by the customer or returned due to an incorrect address supplied by the customer:

• Additional shipping charges may apply.
• Original shipping fees will not be refunded.
• Any return shipping charges assessed by the carrier may be deducted from any eligible refund.

15. FRAUD PREVENTION

Streetstyles.store reserves the right to refuse return requests, refunds, exchanges, or replacements in cases involving:

• Suspected fraud
• Abuse of the return policy
• Excessive return activity
• False claims
• Evidence of product misuse

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Streetstyles.store shall not be responsible for indirect, incidental, consequential, or special damages arising from the use of products purchased through our store.

17. POLICY CHANGES

Streetstyles.store reserves the right to update, modify, or replace this Refund & Return Policy at any time without prior notice.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this policy periodically.

18. CONTACT INFORMATION

For questions regarding returns, refunds, exchanges, or this policy, contact:

Streetstyles.store
Email: tonjaadkins@streetstyles.store

We aim to respond to customer inquiries as quickly as possible and appreciate your understanding of our policies.

Important Notice: By completing a purchase from Streetstyles.store, customers acknowledge that they have read, understood, and agreed to this Refund & Return Policy, including the policy that refunds are not provided for change-of-mind purchases and customers are responsible for all return shipping costs.